August 15, 2012

Canon Recalls 68,000 EOS Rebel T4i’s

Radiation Sickness Anyone? Canon Rebel T4i

Canon Rebel T4i
Product Advisory for 650D

We blogged about this issue with the 650D (European version of the camera) on July 10th. Now, Canon have revised their announcement for the north American Canon Rebel T4i so here we go again. 

Is it just me or does it seem like Canon are panicking about this a little too much? This recall comes about after just one person complains of a "minor" rash after using the camera!

It is understandable after the troubles they have had with the Fukushima Nuclear plant (if that is the underlying reason). Perhaps some materials were contaminated. They say it is caused by zinc bis N,N'-dimethyldithiocarbamate. However, is this taking health and safety too far?

Is this for real?

Should they have waited and done more testing before this recall? Have YOU experienced a rash after using this camera? Maybe this one incident was due to something other than the rubberised grips?

I know that if I had just bought one of these and had no problems, I would still feel inclined to send it back. Seems like this would actually cause more irritation than a simple rash. Still, it is better safe than sorry under the circumstances I suppose!

Therefore, here is the low-down lottery of which cameras need to be returned. First of all, see if you are one of the lucky 68,200 before sending your camera back:

  • All Canon Rebel T4i units with a 12-digit serial number. The second digit should be a 3 or a 4 and a 6th digit that is a 1: Canon Product Advisory

US Consumer Product Safety Commission Recall Notice

Press Release:

Canon Recalls for Repair EOS Rebel T4i Digital Cameras Due to Risk of Allergic Reaction

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission today announced a voluntary recall of the following consumer product. This is in cooperation with the firm named below.

Furthermore, consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

  • Name of Product: Canon Rebel T4i Digital SLR Cameras
  • Units: About 68,200
  • Importer: Canon U.S.A., Inc., of Lake Success, N.Y.
  • Hazard: A chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white. It also poses a risk of skin irritation to the consumer.
  • Incidents/Injuries: Canon U.S.A., Inc. has received one report of a consumer who developed a minor rash after contact with a surface where the camera had been.
  • Description: This recall involves EOS Rebel T4i DSLR cameras with a 12-digit serial number. It must contain a second digit that is a "3" or "4" and a sixth digit that is a "1." Serial numbers are printed on the bottom of the camera. The Canon logo and the model name are printed on the front of the camera.
  • Sold at: B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Plus other online retailers between June 2012 and July 2012 for between $850 and $1,200.
  • Manufactured in: Japan
  • Remedy: Consumers should immediately stop using the recalled cameras and contact Canon U.S.A. They will have replacement rubber grips installed free of charge.
  • Consumer Contact: For additional information, contact the firm toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday or visit the firm’s Web site at
Canon Rebel T4i
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Canon DSLR

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